In today’s automotive landscape, cars are equipped with an array of features and cutting-edge technology. Even the most affordable options, like the Nissan Versa, boast advanced infotainment systems and intuitive controls.
However, mastering these technologies can be a daunting task for many owners. Nissan recognizes this challenge and has introduced a innovative solution – the Second Delivery program.
This complimentary service offers a personalized follow-up visit for new Nissan owners, aimed at helping them unlock the full potential of their vehicle.
A Nissan tech expert will schedule a meeting at a convenient location, typically two weeks after the initial delivery. This flexible approach allows owners to learn at their own pace, in a setting that suits them best – whether that’s at home, work, or even a favorite coffee spot.
During the Second Delivery session, the expert will provide a comprehensive walkthrough of the vehicle’s systems, ensuring owners understand every feature and function.
This approach acknowledges that the initial delivery process can be overwhelming, and owners may miss important details in their excitement to hit the road. By providing a dedicated tutorial, Nissan aims to empower owners with the knowledge they need to fully enjoy their new vehicle.
According to Dan Mohnke, Nissan’s VP of eCommerce and customer experience, “Customers expect a personalized experience that matches their wants and needs.”
The Second Delivery program is currently exclusive to the Ariya, Nissan’s most technologically advanced model, but is expected to expand to the Rogue and Leaf later in 2024. This initiative demonstrates Nissan’s commitment to delivering exceptional customer experiences and ensuring that owners get the most out of their vehicles.